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PRIVACY POLICY.

Freedom Festival Arts Trust (FFAT) is committed to protecting your personal data and respecting your privacy. This policy explains how we collect, use, store, and protect your information when you use our website.

We keep this policy under regular review and may update it periodically. Please check this page for any changes.

 

1. Who We Are

Freedom Festival Arts Trust is the data controller responsible for your personal data.

Contact details:
Email: info@freedomfestival.co.uk
Address: Bond 31, 42–43 High Street, Hull, HU1 1PS

 

2. What Personal Data We Collect

We may collect and process the following types of data:

 

Information you provide directly:

  • Name, email address, phone number, postcode

  • Information submitted via forms (e.g. mailing lists, volunteering, ticketing)

  • Any correspondence you send us

 

Information collected automatically:

  • IP address

  • Browser and device type

  • Website usage data (pages visited, time/date, referring site)

  • Location data (approximate)

  • Cookies and analytics data  

 

3. How We Collect Your Data

We collect data when you:

  • Use our website

  • Sign up to newsletters or mailing lists

  • Purchase tickets or services

  • Apply for jobs or volunteering opportunities

  • Contact us by email, phone, or forms

  • Participate in surveys, competitions, or research

 

4. How We Use Your Data

We use your personal data lawfully under GDPR for the following purposes:

  • To provide services, events, and customer support

  • To process bookings, applications, or enquiries

  • To manage participation in events or programmes

  • To communicate with you about services or updates

  • To send marketing communications (only with your consent)

  • To analyse website usage and improve services

  • To fulfil legal and regulatory obligations

We will only use your personal data for the purpose it was collected or a closely related purpose.

 

5. Legal Basis for Processing

We rely on one or more of the following legal bases:

  • Your consent

  • Performance of a contract

  • Compliance with a legal obligation

  • Our legitimate interests (e.g. improving services), balanced against your rights

 

6. Sharing Your Data

We do not sell or rent your personal data.  

We may share your data with trusted third parties where necessary, including:

  • Payment processors

  • Event venues (e.g. access or dietary requirements)

  • IT providers (website hosting, CRM, analytics)

  • Email and marketing platforms

  • Research partners and funders (usually anonymised)

 

All third parties are required to handle your data securely and only for agreed purposes.

 

7. Cookies

We use cookies to:

  • Improve website functionality

  • Analyse usage (e.g. via Google Analytics)

  • Personalise your experience

You can manage or disable cookies through your browser settings. Please note that disabling cookies may affect website functionality.

 

8. Data Security

We implement appropriate technical and organisational measures to protect your data from:

  • Unauthorised access

  • Loss or misuse

  • Disclosure or alteration

Access to personal data is restricted to authorised staff and partners.

 

9. Data Retention

We retain personal data only as long as necessary for:

  • The purposes it was collected

  • Legal, accounting, or reporting requirements

We may anonymise data for research or statistical purposes.

 

10. Your Rights

Under UK GDPR, you have the right to:

  • Access your personal data

  • Correct inaccurate data

  • Request deletion (right to be forgotten)

  • Restrict or object to processing

  • Withdraw consent at any time

  • Request data portability

To exercise your rights, contact: info@freedomfestival.co.uk

 

11. Marketing Communications

You will only receive marketing communications if you have opted in.

You can opt out at any time by:

  • Clicking “unsubscribe” in emails

  • Contacting us directly

 

12. Third-Party Links

Our website may contain links to external websites. We are not responsible for their privacy practices.

 

13. Data Transfers

If personal data is transferred outside the UK/EEA, we ensure appropriate safeguards are in place in accordance with GDPR requirements.

 

14. Changes to This Policy

We may update this policy from time to time. Updates will be published on this page and, where appropriate, notified to you.

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